The first version worked for one company. Selling it meant every new customer would have shared data, shared users, or a fresh deployment.
Marketing platforms · Case study
Multi-tenant product workspace
A campaign workspace sold to many organisations, with tenant isolation, invites, roles and plan limits.
- Industry
- Marketing platforms
- Client
- Anonymised
- Type
- Custom software
Problem
What was breaking before the build.
Solution
What we designed and shipped.
Tenant isolation, invitations, owner and member roles, and plan limits so a new organisation can be provisioned without a separate install.
Outcome
What changed for the people running the system.
Each customer sees only their workspace; an owner can invite members and hit a plan boundary in the product. The client owns the repository, cloud account and billing provider.
How we work
-
Scope before code
We write what is being built, what is excluded, integrations, dates and cost basis before the build starts. Changes get quoted before they get coded.
-
Talk to the people doing the work
You meet named engineers and designers. There is no account manager translating technical questions in both directions.
-
Working software every two weeks
Increments land on staging you can open and use. Progress you can click on beats progress in a status report.
-
You own everything
Repository, cloud account, domains and credentials stay yours. We work in your accounts wherever possible.
FAQ
Short answers drawn from this case study.
What problem did the marketing platforms case study address?
The first version worked for one company. Selling it meant every new customer would have shared data, shared users, or a fresh deployment.
What did Three Index build?
Tenant isolation, invitations, owner and member roles, and plan limits so a new organisation can be provisioned without a separate install.
What changed for the team running the system?
Each customer sees only their workspace; an owner can invite members and hit a plan boundary in the product. The client owns the repository, cloud account and billing provider.
Tell us what you are trying to build.
Send a short description of the project. You will get a reply from someone technical — with questions worth answering, not a brochure.