Healthcare chart review workspace
A multi-stage chart review workspace with queues, evidence capture and role-based access for a healthcare operations team.
- Industry
- Healthcare
- Client
- Anonymised
- Type
- Custom software
Problem
What was breaking before the build.
Reviewers worked across PDFs, spreadsheets and email. Hand-offs lost context, and managers could not see where charts were stuck.
Solution
What we designed and shipped.
We built a queue-based review application with role capabilities, status transitions, document viewing and structured decision capture — integrated with the client's identity and storage constraints.
Outcome
What changed for the people running the system.
Reviewers work in one system; supervisors see queue health without chasing status by chat. The client owns the repository and cloud account.
How we work
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Scope before code
We write what is being built, what is excluded, integrations, dates and cost basis before the build starts. Changes get quoted before they get coded.
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Talk to the people doing the work
You meet named engineers and designers. There is no account manager translating technical questions in both directions.
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Working software every two weeks
Increments land on staging you can open and use. Progress you can click on beats progress in a status report.
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You own everything
Repository, cloud account, domains and credentials stay yours. We work in your accounts wherever possible.
Explore further
FAQ
Short answers drawn from this case study.
What problem did the healthcare case study address?
Reviewers worked across PDFs, spreadsheets and email. Hand-offs lost context, and managers could not see where charts were stuck.
What did Three Index build?
We built a queue-based review application with role capabilities, status transitions, document viewing and structured decision capture — integrated with the client's identity and storage constraints.
What changed for the team running the system?
Reviewers work in one system; supervisors see queue health without chasing status by chat. The client owns the repository and cloud account.
Tell us what you are trying to build.
Send a short description of the project. You will get a reply from someone technical — with questions worth answering, not a brochure.