Online food ordering · Case study

Food ordering platform

Customer ordering plus store-side order handling for a multi-outlet food business.

Problem

What was breaking before the build.

Peak hours overwhelmed phone ordering. Menu changes were slow and outlet-specific pricing was hard to control.

What we designed and shipped.

Customer web ordering, outlet menus, payment integration and a store order board with status updates for kitchen and delivery hand-off.

What changed for the people running the system.

Outlets take digital orders during rush periods without rewriting menu data in three places.

Scope before code

We write what is being built, what is excluded, integrations, dates and cost basis before the build starts. Changes get quoted before they get coded.
Talk to the people doing the work

You meet named engineers and designers. There is no account manager translating technical questions in both directions.
Working software every two weeks

Increments land on staging you can open and use. Progress you can click on beats progress in a status report.
You own everything

Repository, cloud account, domains and credentials stay yours. We work in your accounts wherever possible.

Short answers drawn from this case study.

What problem did the online food ordering case study address?

Peak hours overwhelmed phone ordering. Menu changes were slow and outlet-specific pricing was hard to control.

What did Three Index build?

Customer web ordering, outlet menus, payment integration and a store order board with status updates for kitchen and delivery hand-off.

What changed for the team running the system?

Outlets take digital orders during rush periods without rewriting menu data in three places.

Send a short description of the project. You will get a reply from someone technical — with questions worth answering, not a brochure.